mrobichaud

About Mike Robichaud

Mike Robichaud is a Lead Consultant at Sierra Systems. He has over 15 years’ experience implementing and supporting PeopleSoft applications and is acquainted with both the technical and business processes involved. He draws on his PeopleSoft application managed services experience in assisting public and private sector clients with their managed services strategy.

Webinar: Managed Services for Oracle PeopleSoft – Delivery

Once transitioned it’s important to follow consistent delivery processes and maintain an integrated relationship with your managed services provider. This webinar answers some key questions for consideration:

  • How do managed services integrate with your internal services?
  • How are services requested, managed and reported?
  • How are services and service levels adjusted as business needs change?
  • How does managed services communicate effectively?
  • What are the outcomes of successful […]
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Webinar: Managed Services for Oracle PeopleSoft – Transition

Once you have made the decision to use managed services provider, the transition requires a number of actions including deciding on the type of model you want, but most importantly becoming collaborative partners with clear expectations. This webinar answers some key questions for consideration:

  • What are some of the steps transitioning to a managed service model?
  • What services are available and required?
  • What are […]
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Webinar: Managed Services for Oracle PeopleSoft – Planning

Deciding whether managed services is right for you requires a major organizational decision and careful deliberation. Once you understand your requirements, the next step is planning to move forward to a managed services model. This webinar answers some key questions for consideration:

  • What should your strategic plan include?
  • How do you determine value to your organization?
  • What support capabilities does your organization have […]
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Webinar: Managed Services for Oracle PeopleSoft – Strategy

Your Oracle PeopleSoft solution is essential to your business operations but it’s also tying up your valuable IT resources. One size fits all is no longer relevant when your business model is constantly changing. Our four part webinar series will focus on strategy, planning, and transitioning and delivery of a managed services model for your most critical business application.

Our first episode […]

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