Enabling Smarter Government Services with Dynamics 365

Are you looking to improve services and address the challenges of digital transformation? Join Sierra Systems and Microsoft for an exclusive lunch on March 22nd at Five Fishermen Restaurant to learn how to modernize your Digital Services.

For government organizations on the leading edge, the interaction points of citizen engagement have become a differentiator in improving government services. Using citizen engagement technologies, such as the Microsoft Dynamics 365 CRM solution, agencies have a complete view of citizen expectations and can deliver needed services in the most efficient and effective way possible.
Register Today


11:30 – 12:00 – welcome & registration

12:00 – 1:30 – lunch & presentation:

  • Dynamics 365 Overview
    • Dynamics 365 as a Platform vs. an Application
    • Platform vs. Point Solutions vs. Custom Builds
  • Public Sector scenarios – the range of possibilities with Dynamics 365
    • Leveraging Field Services, IoT, Analytics and more
  • Guidance for Planning & Implementation of a Dynamics 365 platform
    • Think Business Process – leverage the platform to standardize
    • Reduce, Reuse, Recycle – base and foundation applications to accelerate implementation
    • Integration & Data Management with the larger government dataset

1:30 – 2:00 – Q&A


About the Author:

Tom Amerongen
Tom is the lead of Sierra System’s Microsoft Dynamics AX (ERP) and Dynamics CRM/xRM consulting practices.