Come join our team as we present at the itSMF Ottawa Professional Development and Educational Workshop Days next week, May 1st-2nd.

During this 2-day event, you can advantage of key presentations and workshops that focus on the hottest trends, industry best practices and agile methods to help you efficiently manage the delivery of IT services that add value to your organization and your customers

Be sure to stop by our presentation and workshop, Data Design: Dilemma or Desired Solution, led by Sierra Systems’ consultants Sarah Humes and Todd Larocque, as they guide you through a sample data discovery and collection process. You will learn that data collection can be systematic. This workshop will walk you through data considerations when collecting information to reach your desired objectives and leave you with a list of items to examine as you make your way through your ITSM toolset implementation.

If you are not already registered and are interested in attending this event, please let us know! As guests of Sierra Systems, we have been approved to offer you admission at the member rate. Simply send an email to before Friday, April 28th, 2017 3:00 PM.

About the event

itSMF Professional Development and Educational Workshop Days

May 1-2, 2017,  Ottawa-Gatineau

Official website:

What is itSMF?

itSMF Canada is a forum for Information Technology professionals to explore methods of continually improving the support and delivery of IT services.

Why Sierra Systems:

Our certified professionals help our business and public sector clients manage their business transformation, cost efficiencies, business change enablement, solutions delivery and other initiatives targeted at improving the operational efficiency and effectiveness of IT-enabled organizations.  If not properly managed, even the simplest tasks can become roadblocks on the productivity of an organization’s IT department.